It is necessary to add a feature for customers to leave comments on their orders in Magento 2. This can be useful for clarifying delivery or product features. Which Magento 2 extension will help add this feature? Do I need to use any custom settings to integrate comments directly during the checkout process?
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The order comments feature allows customers to provide clarification on shipping or product features, improving communication and customer satisfaction. The solution for Magento 2 is to use a ready-made solution such as magento 2 order comment extension by Amasty. This extension integrates directly into the checkout process, allowing customers to leave comments and allowing the administrator to easily view and process them. Additional custom settings are usually not required, as the extension provides flexible configuration options, making integration easy and providing convenience for both customers and order management.
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